Account Manager – South of England

At Plastribution, great customer service is our speciality. We are looking for a team player that possesses skills around relationship building, strong communication and is a highly motivated individual.

Why Plastribution?

Did you know that the UK plastics industry is the third largest sector employer in UK manufacturing, employing over 182,000. That means that more people are employed in plastics than in glass, steel, and paper combined.

As one of the industry’s leading distributors of plastics raw materials, Plastribution has a remarkable reputation. Over the last four decades, we have been consistent in delivery reliability, know-how and unrivalled customer service for our customers. We now have the potential to double in size over the next decade, but we need highly capable, talented and team orientated people to help make that happen.

There is no better time to join Plastribution. We offer a vibrant, open plan working environment that has been purposely created to enable staff to communicate better and thrive. The positive atmosphere at Plastribution is dynamic and fun, which in turn promotes a culture of productivity that is unmatched amongst our competitors.

DUTIES & RESPONSIBILITIES:

Proactively manage and develop a portfolio of accounts within the designated sales area with the objective of growing the sales and profitability of the business.
Plan visits and make regular appointments with potential, new, and existing customers to gain repeat orders and uncover new leads.  This plan should allow for one, or more, office/home office day per week, with the objective of an average of four days in the Ashby office per month.
Proactively develop new business in terms of increased sales to existing customers and targeting new potential customers
Take full responsibility for the commercial activity of the sales area, liaising with existing and potential customers regarding pricing and availability.
Where appropriate provide guidance to the internal team particularly in respect of pricing.
Work closely with both the Sales Manager/Internal Sales Manager/Business Manager where applicable to determine an agreed sales strategy to achieve the area budget.
Ensure regular communication with other departments including Technical, Business Development, Product Group, Supply Chain and Credit Management to service the requirements of new and existing customers as appropriate
Use CRM, BI and ERP tools to manage and coordinate all activity within the designated sales area including:

A) Quotes
B) Opportunities
C) Visit Reports
D) Samples
E) Technical Enquiries
F) Quality Issues / NCRs
G) Competitor Activities

It is expected that this will be achieved through regular team meetings so that information can shared effectively within the team.
As required, provide a summary report of area sales performance against targets, competitor activity, market information and general sales-related information.
Provide sales forecasts and sales budgets where requested.
Develop personal knowledge of the company's products and attend training as required.
Provide opinion regarding the credit worthiness of companies visited, making recommendations to the credit control department as appropriate and reporting any adverse information concerning any customer.
Facilitate meetings between credit management and customers as appropriate, if required.
Facilitate customer visits for Company Suppliers as requested.